IT Services
Reliable IT systems from 20 workstations
Our IT experts offer top-notch technical support to help you maintain an overview of your IT resources and ensure the security and stability of your IT infrastructure:
Managed IT Operations
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24/7 Ticket Management and Monitoring Service
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Asset Management
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Update & Patch Management
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Managed Backup & Recovery
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reporting
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Coming soon: 24x7 IT Operations Center (ITOC)
Managed Workplace
Modern and safe workplaces for your employees with
M365
MS Azure
Client management with MS Intune
24/7 Client Monitoring System
up to 5*10h helpdesk service
client rollout
Endpoint Management
Managed Networks
Optimize network resources through secure management and operation of your IT network
Network & Security
24x7 Monitoring Service
24/7 Network Service
and Network Operations Center (NOC)
Managed Databases
administration, maintenance and provision of suitable database infrastructure
24x7 database monitoring service
24/7 database operations service
Managed Infrastructure
Support of individual infrastructure components on premise / cloud / hybrid cloud for the optimal operation of your company IT
24x7 Monitoring Service
24/7 Operation Service 2nd/3rd Level
Managed Cloud Services
We take over the management of your cloud infrastructure.
ongoing management of the necessary infrastructure
Adaptation of necessary capacities, security and software
We offer our IT services in standard and premium packages.
Transparency with allcore 360° View
We provide our customers with a transparent overview of our services and the "health status" of their systems.
For maximum transparency, we implement allcore 360° View as standard.
This is a dashboard with reporting functions. It provides direct access to:
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ticketing system
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Monitoring of the server and client landscape with trend data and availability statistics
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Backup reports and a one-click overview dashboard
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Patch reports on the connected systems (servers and clients) with underlying CVE and CVSS information from Microsoft
contracts
documentation
invoices
project information
IT services remote, secure, 24x7
allcore ensures continuous IT support and monitoring for your forward-looking, continuous workplace productivity. You remain highly flexible, scalable, and cost-efficient.
We ensure that your workplace environment complies with applicable security standards and legal regulations, following a cloud-first approach.